Shipping Policy

Orders are shipped out on Wednesdays and Saturdays.Processing time is 1-3 business days.  Please allow 24-48 hours for tracking information to update via the USPS website.

EXPECT DELAYS DURING HOLIDAY SEASONS! 

Serenity Luxe is not responsible for any lost, stolen or damaged packages. All items are final sale, no refunds or returns. Refunds or order cancellations may only be made prior to orders being shipped. For security reasons, no address changes will be made following the order being placed. If an address change needs to be made, please contact customer service for your order to be canceled, and refunded, and the order must be placed again with the correct address.